We collect only the personal data necessary to operate your rmcuci account — including your name, date of birth, Malaysian identity card details, contact information, and payment method records to comply with KYC obligations.
Your data is used to manage your account, process deposits and withdrawals through Malaysian payment methods such as Maybank, Touch 'n Go eWallet, and DuitNow, verify your identity, and comply with our regulatory requirements.
rmcuci does not sell your personal data. We share information only with essential service providers — payment processors, identity verification partners, and technology suppliers — all bound by strict confidentiality obligations.
All data transmitted between your browser and rmcuci is protected by 256-bit SSL/TLS encryption. Sensitive records are stored with strong encryption at rest and access is restricted on a strict need-to-know basis.
You have the right to access, correct, or request deletion of your personal data held by rmcuci at any time. You may also object to certain types of processing or request data portability — contact us at [email protected].
We retain your personal data for as long as your account is active and for a minimum of five (5) years following account closure, as required by applicable anti-money laundering regulations and our licensing obligations.
rmcuci ("we", "us", "our") is committed to protecting the privacy and personal data of every individual who visits, registers with, or uses the services available at rmcuci.cam ("Platform"). This Privacy Policy ("Policy") explains how we collect, use, store, disclose, and otherwise process your personal data when you interact with our Platform.
By creating an account or using the rmcuci Platform in any capacity, you acknowledge that you have read and understood this Policy. If you do not agree with the practices described herein, please discontinue use of the Platform and contact us to arrange the closure of your account.
Scope of this Policy: This Policy applies to all personal data collected in connection with your use of rmcuci, including data collected when you register, make a deposit, withdraw funds, contact support, or browse the Platform. It does not apply to third-party websites or services linked from our Platform.
For the purposes of this Privacy Policy, the following terms shall carry the meanings set out below:
rmcuci collects and processes the following categories of Personal Data in connection with the operation of the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad or passport number, nationality | Account registration, KYC verification, age verification |
| Contact Data | Email address, phone number, residential address (city, postcode) | Account communication, support transaction notifications |
| Financial Data | Bank account or e-wallet details (Maybank, CIMB, Touch 'n Go, Boost, GrabPay), transaction history, MYR deposit/withdrawal records | Payment processing, AML compliance, fraud prevention |
| Technical Data | IP address, device type, browser type, operating system, session duration | Platform security, fraud detection, service improvement |
| Usage Data | Games played, bets placed, bonus usage, login timestamps, page interactions | Responsible gambling monitoring, personalisation, analytics |
| Communication Data | Support chat transcripts, email correspondence, feedback submissions | Customer service, dispute resolution, quality assurance |
rmcuci collects your Personal Data through the following means:
We collect Personal Data directly from you when you register an account, complete our KYC verification process, make a deposit or withdrawal using Malaysian payment methods such as Maybank2u, CIMB Clicks, DuitNow, FPX, Touch 'n Go eWallet, Boost, or GrabPay, contact our support team, or respond to any surveys or promotions.
We automatically collect certain Technical Data when you access the Platform using standard web technologies, including cookies, log files, and tracking pixels. This data is collected to ensure the security and stability of the Platform, to detect and prevent fraud, and to improve your user experience. Please refer to Section 9 (Cookies & Tracking) for further detail.
In limited circumstances, we may receive Personal Data about you from third parties — for example, from our payment processing partners to verify transaction details, from identity verification service providers as part of our KYC process, or from fraud screening tools used to protect the integrity of the Platform.
rmcuci processes your Personal Data for the following purposes:
Marketing Communications: rmcuci may send you promotional communications about bonuses and new features only where you have provided explicit consent or where a legitimate interest applies. You may opt out of marketing emails at any time by contacting our support team.
rmcuci processes your Personal Data one or more of the following legal bases:
rmcuci does not sell, rent, or trade your Personal Data to any third party for commercial purposes. We share your data only in the following limited circumstances:
We engage trusted third-party service providers to support the operation of the Platform, including payment gateway operators (to process transactions via DuitNow, FPX, Touch 'n Go eWallet, Maybank, CIMB, and other Malaysian payment methods), identity verification companies, fraud screening providers, cloud hosting services, and customer support platform operators. All service providers are contractually bound to process your data only for the purposes we specify and to maintain appropriate security standards.
We may disclose your Personal Data to regulatory authorities, law enforcement agencies, or other public bodies where required or permitted to do so by applicable law, including in connection with investigations into fraud, money laundering, or other criminal activity.
In the event of a merger, acquisition, restructuring, or sale of all or a substantial portion of our assets, your Personal Data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
No Third-Party Marketing: rmcuci will never sell, lease, or share your Personal Data with third parties for their own marketing or advertising purposes without your explicit and informed consent.
rmcuci may transfer your Personal Data to, or store it in, countries outside of Malaysia in connection with our use of cloud infrastructure and third-party service providers. Where such transfers occur, we ensure that adequate safeguards are in place to protect your data to the same standard as required under this Policy.
Applicable safeguards may include contractual data protection clauses, the use of certified service providers, or transfers to jurisdictions that maintain adequate data protection standards as recognised by applicable international frameworks. By registering with rmcuci, you consent to your Personal Data being transferred internationally for the purposes described in this Policy.
rmcuci uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognise you across sessions and understand how you interact with the Platform.
You may disable non-essential cookies through your browser settings at any time. Please note that disabling cookies may affect certain functionality on the Platform.
rmcuci retains your Personal Data for as long as is necessary to fulfil the purposes for which it was collected, or as required by our legal and regulatory obligations. Specifically:
Where Personal Data is no longer required and no legal obligation compels its retention, rmcuci will securely delete or anonymise such data in accordance with our internal data management procedures.
Subject to applicable law, you have the following rights in respect of your Personal Data held by rmcuci. To exercise any of these rights, please contact us at [email protected]. We will respond to all verified requests within thirty (30) days.
Please note that certain rights may be subject to limitations where compliance with applicable laws requires us to retain or process your data — for example, to fulfil our anti-money laundering record-keeping obligations.
rmcuci implements a comprehensive suite of technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Player Responsibility: While rmcuci takes all reasonable precautions to secure your data, the security of your account also depends on the confidentiality of your login credentials. You are solely responsible for maintaining the security of your username and password. Do not share your credentials with anyone. If you suspect your account has been compromised, contact our24/7 support team immediately.
The rmcuci Platform is strictly restricted to individuals who are at least 21 years of age. We do not knowingly collect, process, or store Personal Data belonging to persons under the age of 21.
All new account registrations are subject to age verification. If rmcuci becomes aware that Personal Data has been collected from a person under the age of 21, that account will be immediately suspended, all associated data will be flaged for review, and the account will be permanently closed. Any funds deposited by an underage user will be returned to the originating payment method after deduction of any applicable administrative costs.
If you believe that a person under the age of 21 has registered with rmcuci, please notify us immediately at [email protected]. We take the protection of minors extremely seriously and appreciate the assistance of our community in upholding this obligation.
rmcuci reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will update the "Last Updated" date at the top of this page and, where practicable, notify registered players via email or an on-Platform notification.
Your continued use of the rmcuci Platform following publication of an updated Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, please discontinue use of the Platform and contact us to arrange account closure.
We encourage you to review this Privacy Policy periodically to stay informed about how rmcuci protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your Personal Data by rmcuci, please contact our Data Protection team using the details below:
Where a request concerns the exercise of your data subject rights (access, erasure, portability, etc.), please include your registered email address and a brief description of your request. We may ask you to verify your identity before acting on any such request, in order to protect the security of your account.
rmcuci is committed to protecting your personal data and being transparent about how we use it. If you have any concerns, our support team is available around the clock — or visit our FAQ for quick answers.
21+ only. Gambling involves risk. Please play responsibly.